Search results for "digital service"
showing 10 items of 27 documents
Enabling Sociability When Using Virtual Reality Applications : A Design Science Research Approach
2019
Immersive virtual reality applications aim at providing an all-encompassing spatial experience where a user can feel like being in another world or dimension. The systems are inherently designed for individual use as the devices disconnect the user from the physical environment. However, the applications are seldom used alone. Specifically, when used for sales and marketing, the user often needs help from other people but also benefits from social interaction as a part of the experience. Design research methodology is applied to three iterative development versions of a virtual-reality application. The focus of the evaluation of the artifacts is in the social use emphasizing three sociabili…
Digital services forUniversity - digital archiving, e-publishing, digitization, e-textbooks
2014
Presentation from the workshop "Informational services for research process" (14.-16.04.2014., Riga).
La responsabilità dei prestatori di servizi di condivisione di contenuti online.
2023
Il saggio analizza il recepimento della dir. 2019/790/UE, sul diritto d'autore e i diritti connessi nel mercato unico digitale. Lo studio si concentra sulle norme relative alla responsabilità dei prestatori di servizi di condivisione di contenuti on-line e le confronta con le disposizioni generali contenute nel Digital Services Act. The essay analyzes the transposition of dir. 2019/790/EU, on copyright and related rights in the digital single market. The study focuses on the liability rules of online content sharing service providers and compares them with the general provisions contained in the Digital Services Act.
Designing digital well-being of senior citizens
2020
In this paper, we illustrate a concrete case to apply the Life-Based Design approach to identifying human goals for technology to achieve. We focus on a form-of-life method of design, which seeks to reach a mental state of “digital wellbeing.” Digital well-being aims to facilitate digitalization and changes in the digital environment, and to maximize the availability and accessibility of services. We evaluate the target group of senior citizens, who are facing an accelerating pace of digitalization of the services in their daily lives. This increases their sense of anxiety and undermines their well-being. peerReviewed
Individual and shared digital repertoires : older adults managing digital services
2023
The rise of public and other non-recreational digital services is based on the idea of catering to the daily needs of the citizens cost-efficiently and with ease. Previous research has approached the use of digital services mainly from the perspective of an individual, while the significance of shared practices of use has attracted only a little attention. In this article, we (1) examine the incentives and limitations associated with the use of non-recreational digital services, which either encourage or discourage older adults to use them. Based on the first question, we then ask (2) how older adults in this study manage those non-recreational digital services they have chosen to use. Our …
Micro-Level Mechanisms to Support Value Co-Creation for Design of Digital Services
2023
This study identifies micro-level value co-creation mechanisms that support the design of digital services. As services are now becoming digital—or at least digitally enabled—how to design digital services that enable value co-creation between a service provider and customers has become an increasingly important question. Our qualitative research study provides one answer to this question. Based on 113 in-depth laddering interviews analyzed using interpretive structural modeling, our study shows that value co-creation mechanisms differ between business-to-business and customer-to-customer digital service types. We identify five mechanisms to support value co-creation in the design of digit…
An Activity Theory Perspective on Creating a New Digital Government Service in Finland
2019
Digitalization of government services is a central goal in many countries. At policy-making level, digital government services are often expected to simultaneously reduce cost and provide citizens with better and more versatile services. Development of new digital government services, however, often involves companies, which typically have differences in their approach to the development and implementation of new digital services compared to the public sector. This study applies activity theory as a lens to identify the similarities and differences between the private and public sector in the development and implementation of a new government digital service. The aim is to identify the cont…
Actors’ Dynamic Value Co-creation and Co-destruction Behavior in Service Systems : A Structured Literature Review
2020
This paper investigates resource integration and social interaction as the two core processes of value co-creation and co-destruction in a service system. We applied a structured literature review as our research methodology to develop a framework to depict the components of value co-creation and co-destruction processes and to understand the behavioral drivers of service system actors as well as the positive and negative value outcomes derived through resource integration and social interaction. By analyzing the 51 papers that meet the inclusion criteria, we found that actors’ engagement in value creation process are motivated by different behavioral drivers. Then, applying resource integr…
Sviluppo urbano e nuove tecnologie
2020
The article deals with the impact of new technologies on the subject of "territorial governance" and the role of public administration, to ensure access to services and the protection of individuals.
Consolidated challenge to social demand for resilient platforms : Lessons from Uber's global expansion
2017
Many in the industry see the ride-sharing company Uber as the significant advancement through information and communication technology (ICT) particularly of the digital service platform and sharing economy. Uber has been exploring the new frontier of the ICT-driven disruptive business model (IDBM) and succeeded in its global expansion to over 479 cities in more than 75 countries worldwide in June of 2016. Such rapid expansion provides constructive insights regarding the significance of IDBM, not only in transportation but also in almost all other business fields. While at the same time Uber's legal battles in some cities around the world raise a serious question regarding the rationale of I…